By Laura M. Cascella, MA, CPHRM, MedPro Group Patient Safety & Risk Solutions Over the course of 2020, the world has radically changed due to the COVID-19 pandemic. Healthcare providers and support staff have been faced with enormous challenges like quickly pivoting to telehealth platforms, providing ongoing patient outreach, and determining how to implement enhanced

By Laura Morgan, Certified Payment Professional at Payroc Payroc is a new partner of AACS and the official benefits provider for merchant services. Our goal is to help AACS members reduce their payment processing costs while streamlining their businesses. Learn more at partners.payroc.com/aacs. With Payroc, your business can potentially save 60-90% on your usual monthly payment

By Dr. Antonio Mangubat, President of the World Academy of Cosmetic Surgery When making decisions people typically fall into one of three categories of communication: Relator, Analyzer, or Dictator. Whether purchasing a new car, deciding on a vacation spot, or when to have cosmetic surgery, recognizing your patients’ decision-making processes will help you connect with patients,

By Dr. J. Kevin Duplechain, President, Cosmetic Surgery Foundation The Cosmetic Surgery Foundation was established in 2000 to be a philanthropic organization through which cosmetic surgeons and our industry partners can advance our profession. Many of you are familiar with the CSF Webster Society and its event at the AACS Annual Meeting. For those of you who

“In a changing environment, only the adaptable survive,” is a favorite quote with a Darwinian flavor. How does that apply to the American Academy of Cosmetic Surgery? We have been tasked with steering our AACS ship through the COVID-19 pandemic. We have had to adapt with virtual Zoom meetings to share dealing with pandemic issues

By Dr. J. Kevin Duplechain, AACS President-Elect, 2021 Annual Scientific Meeting Chair Save the Date for the 2021 Annual Scientific Meeting – Virtual Conference: February 3-28 Though the past few months have been challenging with temporary practice closures and much uncertainty, many of us have also seen increased demand for cosmetic procedures. It’s more important

By Dr. Scott Bueno, Resident, Oral & Maxillofacial Surgery at UTSW/Parkland Memorial Hospital in Dallas, Texas Cosmetic surgery is fascinating. I’m amazed by the positive changes that it can have on our patients’ lives. As a resident, I have found AACS’s resources invaluable as I began training in this unique sub-specialty. I chose to train

by AACS Marketing Coordinator Meghan Hughes Following the numerous personal and professional consequences our surgeons felt at the start of the COVID-19 pandemic, we created the AACS Connect series of events to create a sense of community and support among our members. AACS Connect events are free, virtual, open forums, designed to be a dedicated

by Marsha H. Steed, Co-Chair of the AACS Allied Health & Practice Management Committee In today’s competitive healthcare environment, it’s critical that physician practices provide a personalized, engaging patient experience. Your practice delivers patient experiences every minute of every day online, on the phone, in-office, and by word-of-mouth. An experience that lasts a few seconds